Reference Materials/Announcements

Welcome to the Hive!

Paul Tracy
posted this on March 26, 2010 14:06

So why the bee metaphor? Bees build a community to work together towards one common purpose--making a sweet product!

Our goal is to operate more efficiently and interact better with our customers. We hope the level of interaction this new help desk system provides will make you all feel more a part of the resolution process. Let us know how the system is working for you or if there's something else you'd like to see here.

Remember, you can either e-mail your issues to us at support@justicetrax.com or submit them right here on this site. And, of course, you're always more than welcome to call us at 800.288.5467 M-F from 8am to 5pm. (Arizona time)

While our Get Satisfaction site is open to all users of our software, the bulk of this site is reserved for registered system administrators and their alternates. This site is secure and only JusticeTrax Customer Care agents and users from your same agency can view your ticket details.

Some information, like our knowledge base, does not require you to login. If you are a registered administrator, you can access the rest of this site by clicking the login link in the upper-right.